Privacy Policy
Version Update Date: January 24, 2024
Version Effective Date: September 5th, 2022
Note: This document is translated from the Simplified Chinese document. If there is any uncertainty or difference, the Simplified Chinese document shall prevail.
Chongqing Guomeng Network Technology Co., Ltd ("Guomeng Network" or "we") is the operator of the "Handheld Chinese Dictionary" platform and this Privacy Policy ("this Policy") describes how "Handheld Chinese Dictionary" will collect , use, save, share, transfer and publicly disclose your personal information and private information, and affirm "Handheld Chinese Dictionary"'s commitment to protecting privacy, "Handheld Chinese Dictionary" may update or modify this document from time to time according to the information processing situation in the future policy.
This policy will help you understand the following:
Ⅰ. How we collect and use your personal information
Ⅱ. How We Use Cookies and Similar Technologies
Ⅲ. How we will share, transfer and publicly disclose your personal information
Ⅳ. How we will protect and save your personal information
Ⅴ. Your Rights
VI. Third-party providers and their services
VII. How we will handle the personal information of minors
VIII. How to update this policy
IX. Contact Us
Please fully read, understand and agree to this policy and any supplementary policies before submitting personal or privacy information to "Handheld Chinese Dictionary". The relevant terms involved in this policy, we try to express in a concise and concise way for your better understanding. You use or continue to use our services after we update this policy (we will prompt you to update in a timely manner), which means that you agree to the content of this policy (including the updated version), and agree that we collect, Use, store, share, transfer and publicly disclose information about you.
Ⅰ. How we collect and use your personal information
When you use our products or services, we need/may need to collect and use your personal information, including the following two:
1. In order to provide you with the basic functions of our products or services, you must authorize us to collect and use the necessary information. If you decide to provide the corresponding information, you will not be able to use our products or services normally;
2. In order to provide you with additional functions of our products or services, you may choose to authorize us to collect and use the information. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products or services.
You understand and agree that:
1. We are committed to creating a variety of products and services to meet your needs. Because there are many types of products and services we provide to you, and the specific products or services that different users choose to use are different, correspondingly, the basic or additional functions and the types and scope of personal information collected and used will be different. The product or service function shall prevail;
2. In order to bring you a better product and service experience, we are continuously working to improve our technology, and then we may launch new or optimized functions from time to time, which may require the collection and use of new personal information or changes. Purpose or method of use of personal information.In this regard, we will separately explain the purpose, scope and use of the corresponding information to you through updated policies, pop-ups, and page prompts, and provide you with a way to choose your own consent, and collect, use. During this process, if you have any questions, comments or suggestions, you can contact us through the contact information at the end of this policy, and we will answer you as soon as possible.
The specific functional scenarios we will provide you include:
(Ⅰ) Scenarios where you need to authorize us to collect and use your personal information
1. Account registration
When you use the services provided by "Handheld Chinese Dictionary", you can provide your user nickname, avatar (if any), mobile phone number, user name and password to be used to create a "Handheld Chinese Dictionary" account, and we will verify it by sending SMS messages code to verify that your identity is valid. Mobile phone numbers are sensitive information, and the purpose of collecting such information is to meet the online real-name system requirements of relevant laws and regulations. If you refuse to provide your mobile phone number or perform real-name verification, you can still browse the content of the "Handheld Chinese Dictionary" platform, and link to third-party platforms to view information or services through the content of the "Handheld Chinese Dictionary" platform, but you will not be able to use information publishing services, etc. Other services provided in whole or in part by "Handheld Chinese Dictionary".
2. Authorized login
When you use the services provided by "Handheld Chinese Dictionary", you can easily create a "Handheld Chinese Dictionary" account by using a third-party authorized login method. We may obtain your third-party account information from a third party according to your separate consent. And bind it with your "Handheld Chinese Dictionary" account, so that you can directly log in and use our products or services with a third-party account. We will use your relevant information within the scope of your authorization and consent.
3. Complete information
In order to make "Handheld Chinese Dictionary" serve you better, you can supplement your user nickname, gender, and personalized signature information. Your supplementary information will help us provide you with a better service experience, but if you do not provide these supplementary information, it will not affect your use of the core business functions of the "Handheld Chinese Dictionary" platform.
4. Personalized service
In order for you to quickly find the information you need, we may collect your personal commonly used device information (device brand, model, software system version, resolution, network signal strength, IP address, device language, sensors) using our services. Information information, wireless network SSID name, WIFI router MAC address), device serial number, application installation list, service provider network ID (PLMN) and browser type information to provide you with the best way to display information. We will also use your above personal information in order to continuously improve and optimize the above functions.
5. Search service
You can authorize us to obtain pasteboard (clipboard) information, allowing you to quickly enter search terms and improve search efficiency. You can also search to find exactly the information or services you need. We may retain your searches to facilitate your re-entry or to show you information or services associated with your searches. Please note that your search keyword information cannot identify you individually and does not belong to your personal information, and we have the right to use it for legitimate purposes; only when your search keyword information matches your When other information is used in combination and can identify you, during the combined use, we will treat your search keyword information as your personal information, and process and protect it together with your search history in accordance with this policy. .
6. Security
In order to improve the security of the system when you use our services, ensure the security of website data, more accurately prevent phishing website fraud and protect account security, we may judge your account risk by understanding your browsing information and device information. , and may record some links ("URLs") that we consider to be risky; we will also collect your relevant information to analyze the system problems of "Handheld Chinese Dictionary", count traffic and troubleshoot possible risks, in Troubleshoot when you choose to send us unusual information.
7. Appeal feedback
When you contact our customer service for consultation or make an account appeal or report a complaint to us, in order to facilitate contact with you or help you solve problems, we may collect and record your user nickname, user ID, name, mobile phone number, Email and other contact information. If you refuse to provide the above information, we may not be able to give you timely feedback on consultation or appeal, or report the result of the complaint.
(Ⅱ) Scenarios where you can choose whether to authorize us to collect and use your personal information
In order to enable you to obtain better services and improve your experience, our following additional functions may collect and use your personal information, and you can choose whether to activate and use these additional functions. If you do not provide this personal information, you can still use the core business functions of the "Handheld Chinese Dictionary" platform, but you may not be able to use some additional functions. These additional features include:
1. Extended functions based on camera authorization
You can choose to enable the camera permission of the system, and authorize "Handheld Chinese Dictionary" to access your camera by using the function of taking pictures and scanning the code, so that you can upload the user's avatar picture by taking a photo, or scan the code to enter the bar code information. With this function, you can Turn it off in the system permissions. Once it is turned off, you will not be able to scan the code, or you will not be able to upload user avatar pictures by taking pictures, but it will not affect your enjoyment of the basic functions of the "Handheld Chinese Dictionary" service.
2. Extended functions based on storage (SD Card)
You can choose to open the storage permission of the system. When modifying the user avatar, you need to access the local image library to select the appropriate image to upload. You need to authorize your storage permission. You can turn off this function in the system permissions. Once turned off, you will not be able to write or read the picture library, and will not be able to realize the picture upload function, but it will not affect your basic functions of enjoying the "Handheld Chinese Dictionary" service.
(Ⅲ) Exceptions to Authorization and Consent
According to the relevant laws and regulations, the collection of your personal information does not require your authorization and consent in the following situations:
1. Those directly related to national security and national defense security;
2. Those directly related to public safety, public health, and major public interests;
3. Those directly related to criminal investigation, prosecution, trial and execution of judgments;
4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain your consent;
5. The collected personal information is disclosed to the public by you;
6. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign and perform the contract according to your request;
8. Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and dealing with faults in the products or services;
9. Other circumstances stipulated by laws and regulations.
(Ⅳ) Rules for the use of your personal information
1. We will use the personal information collected in accordance with the provisions of this policy and in order to achieve our service functions.
2. Please note that all personal information you provide when using our services will continue to be used by us during your use of our services unless you delete it or refuse us to collect it through system settings. After you log out of your account, we will stop providing services for you, and your personal information will be anonymized on the entire site of "Handheld Chinese Dictionary", making your account in a state that cannot be retrieved or accessed, and Delete your personal information under the premise of compliance with relevant laws and regulations.
3. When we want to use your personal information for other purposes not specified in this policy, or use the information collected based on a specific purpose for other purposes, we will make a check or other legal form in advance through your initiative. Ask for your consent.
4. According to the provisions of laws and regulations, information that cannot identify a specific individual and cannot be recovered after processing is not personal information, and we have the right to collect and use this part of the information at our own discretion, including but not limited to analyzing and analyzing such information. be used commercially.
Ⅱ. How We Use Cookies and Similar Technologies
When you use our services, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. We use this information to determine whether registered users are logged in, improve service quality and optimize user experience.
We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, most web browsers have a function to block cookies. However, if you do this, you may need to personally change the user settings every time you visit our website, and the corresponding information you have previously recorded will be deleted, which may have some impact on the security of the service you use .
Ⅲ. How we will share, transfer and publicly disclose your personal information
(I) Sharing
We will not share your personal information with any company, organization or individual without your consent or authorization, but you hereby agree that we may share your personal information in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information externally in accordance with laws and regulations or the mandatory requirements of government authorities.
3. Sharing with our affiliates: Within the scope of the purpose of use stated in this policy, your personal information may be shared with our affiliates. As a policy, we will only share necessary information. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization again.
4. Sharing with authorized partners: We may share some of your personal information with authorized partners to provide better customer service and user experience. For example, when we send you a gift (if any), we must share your personal information with a logistics service provider in order to arrange the delivery, or arrange for a partner to provide the service. We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services.
At present, our authorized partners mainly include the following types (including entities within and outside China):
(1) Authorized partners of advertising and analysis services. For example, because the "Handheld Chinese Dictionary" platform may contain third-party promotional information, in order to monitor the effectiveness of the promotional information, if you browse or click on the third-party promotional information, we may allow the third party to collect your user ID, personal online records , personal common device information, IP address, network type, network operator information; at the same time, we will authorize third-party data statistics and analysis agencies to obtain user ID, gender, age, place of origin, personal online records, personal common equipment information, transaction records , IP address information, and provide us with website access data statistics and analysis services; our authorized partners may also match and analyze the information we provide to them with the information in their databases, and return the analysis results to us.
(2) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business globally, including but not limited to providing technical infrastructure services or other technical support, analyzing how our services are used, measuring advertising and Availability of services, providing customer service, facilitating payment, or conducting academic research and surveys. For example, when you use the account of "Handheld Chinese Dictionary" to jointly log in to a third-party website, we may provide the third-party website with your unique external identification ID, nickname, avatar, and user's personal center homepage address information.
For companies, organizations and individuals with whom we share personal information, we will sign corresponding confidentiality agreements with them. Authorized consent.
(Ⅱ) Transfer
We will not transfer your personal information to any companies, organizations and individuals, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require new companies and organizations that hold your personal information to continue to be bound by this policy, otherwise we will require the company, The organization re-requests your authorization consent.
(III) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
1. Disclose the personal information you specify under the disclosure method that you expressly agree to.
2. Disclosure based on law: We may publicly disclose your personal information when required by laws, legal procedures, lawsuits or government authorities.
Ⅳ. How we will protect and save your personal information
(I) Our technologies and measures to protect your personal information
1. "Handheld Chinese Dictionary" attaches great importance to the security of personal information. We employ standard Internet industry practices to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. We will take all reasonably practicable steps to protect your personal information. For example, our network service adopts transport layer security protocol encryption technology, and provides browsing services through https to ensure the security of user information during transmission; The storage and transmission of sensitive information adopts the one-way hash of strong encryption algorithm, and the encryption algorithm is encrypted and protected at the same time, and the environment of the storage and transmission of personal sensitive information is regularly checked for viruses and system vulnerability scanning and detection.
2. We have an information security committee to coordinate and manage data security work in a unified manner, and set up an information security executive team and an information security review team to promote various information and data security activities; we will hold security and privacy protection training courses to strengthen employees Awareness of the importance of protecting personal information.
3. We only allow employees and partners of "Handheld Chinese Dictionary" and related parties of "Handheld Chinese Dictionary" who need to know the information to access personal information, and set up strict access control and monitoring mechanisms for this purpose. We also require those who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibility may be pursued or the partnership with us may be terminated.
4. We will take all reasonable and practicable measures to ensure that no personal information unrelated to the services provided by "Handheld Chinese Dictionary" is collected.
5. We will do our best to protect your personal information, but please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, it is impossible to always guarantee 100% information security. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.
6. When a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take, and you can prevent and reduce risks on your own advice, remedies for you. We will promptly notify you of the relevant information of the event by email, letter, telephone, or push notification. When it is difficult to inform the subject of personal information one by one, we will publish an announcement in a reasonable and effective way. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
(Ⅱ) How we store your personal information
1. In principle, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China.
2. Since we provide services through resources all over the world, this means that, after obtaining your authorization and consent, your personal information may be transferred to the overseas jurisdictions of the country/region where you use the service, or be subject to any information from these jurisdictions. area access.
Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will require them to comply with our requirements by signing non-disclosure agreements with relevant partners, or implement security measures such as data de-identification before cross-border data transfer.
You understand and agree that some of your personal information may be transferred overseas in the following circumstances:
(1) When you use payment services (such as Google Pay, etc.) whose server is located overseas, "Handheld Chinese Dictionary" will encrypt and store your card number information and pass it to a payment institution whose server is located overseas for information verification.
(2) We will authorize some third-party data statistics and analysis agencies (such as Google
Analytics, etc.) to obtain some personal information of users (including but not limited to user IDs, personal online records, personal commonly used device information, IP address behavior data), and provide us with website access data statistics and analysis services.
3. We will only keep your personal information within the time limit necessary to achieve the purpose stated in this policy, but in order to comply with applicable laws and regulations, court judgments or rulings, the requirements of other competent authorities, and to safeguard public interests, etc. For this purpose, we may appropriately extend the retention period of personal information.
V. Your Rights
We attach great importance to your concern about your personal information, and do our best to protect your rights to access, correct, delete, and cancel your account, so that you have sufficient ability to protect your privacy and security. Your rights include:
1. Access and Correct Your Personal Information
Except as provided by laws and regulations, you have the right to access and correct your personal information at any time. You can access and correct it through the "Personal Information" page, including your account information and your order information. We are still unable to provide you with access and correction services for some of your personal information. This information is mainly collected to improve your user experience and ensure transaction security. Your device information and personal information generated when you use additional functions. We will use the above information within the scope of your authorization, and you cannot access and correct it, but you can contact us to delete or anonymize it.
2. Delete your personal information
Information that you can directly clear or delete on our product or service page, including order information, browsing information;
You may request us to delete personal information in the following circumstances:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our handling of personal information violates our agreement with you;
(4) If you cancel your account;
(5) If we terminate the service and operation.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise required by laws and regulations, or these entities obtain your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but will delete the information when the backup is updated.
3. Change the scope of your authorization or withdraw your authorization
You can change the scope of your authorization to continue to collect personal information or withdraw your authorization by deleting information, turning off device functions, setting privacy settings in "Handheld Chinese Dictionary". You can also withdraw all authorization for us to continue to collect your personal information by canceling your account.
Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, nor will we process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.
4. Cancellation of account
You can complete the voluntary cancellation application through "My" - "Settings" - "Account Settings" - "Permanently Cancelling Account". If the voluntary cancellation fails due to server version problems, you can submit a cancellation application to us through the "Feedback" function. After you cancel your account, we will stop providing you with products or services, and at your request, unless otherwise provided by laws and regulations, we will delete or anonymize your personal information.
5. Respond to your request
If you cannot access, correct or delete your personal information through the above methods, or you need to access, correct or delete other personal information generated when you use our services, or you believe that we have any violation of laws and regulations or related to you You can contact us through the contact information listed in the "Feedback" or "About Us" interface of the "Handheld Chinese Dictionary" platform. For security purposes, we may require you to provide a written request, or otherwise prove your identity, and we will respond to your request within 15 working days of receiving your feedback and verifying your identity. For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the situation. For requests that are unreasonably repetitive, require excessive technical means (such as the need to develop new systems or fundamentally change existing practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (such as involving backup of information stored on tapes), We may refuse.
In the following cases, we will not be able to respond to your request in accordance with laws and regulations:
(1) Those directly related to national security and national defense security;
(2) Directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving commercial secrets.
VI. Third-party providers and their services
In order to ensure the realization of "Handheld Chinese Dictionary" related functions and the safe and stable operation of the application, we may access software development kits (SDKs) provided by third parties to achieve related purposes. We will conduct strict security monitoring on the software tool development kits (SDKs) used by partners to obtain information to protect data security. The relevant third-party SDKs we access to are listed in the catalog.
(1) Umeng SDK (Analysis SDK, Push SDK, UShare SDK)
Purpose of use: In order to provide you with one-click sharing services, message push services, and statistical analysis services
Types of personal information collected: social account public information, network information, device information (IMEI/MAC/OAID/Android_ID、ANDROID ID/IDFA/OpenUDID/GUID/IP address/SIM card IMSI information, etc.)
Privacy Policy Link: https://www.umeng.com/page/policy
VII. How we will handle the personal information of minors
1. We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the prior written consent of your parent or legal guardian before using our products or services. We protect the personal information of minors in accordance with relevant national laws and regulations.
2. For the collection of minors' personal information with the consent of parents or legal guardians, we will only use or publicly disclose this information when permitted by law, expressly consented by parents or guardians, or necessary to protect minors.
3. If we find that we have collected personal information of minors without the prior consent of a verifiable parent or legal guardian, we will try to delete the relevant data as soon as possible.
VIII. How to update this policy
This policy is an important part of the "Handheld Chinese Dictionary User Service Agreement". We reserve the right to update or modify this policy from time to time, and we will post any changes to this policy on the "Handheld Chinese Dictionary" platform page. For material changes, we will also provide more prominent notices (including, for some services, we will send a notice by email explaining the specific changes to the Privacy Policy). Channels will send you change notices, including but not limited to website announcements, private letter notices, email notices, etc.
Major changes referred to in this policy include, but are not limited to:
1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. We have undergone major changes in ownership structure, organizational structure, etc. Such as business adjustments, bankruptcy mergers, etc. caused by changes in owners, etc.;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Significant changes have occurred in your rights to participate in the processing of personal information and the manner in which it is exercised;
5. When there are changes to the responsible department, contact information and complaint channels that we are responsible for handling personal information security;
6. When the personal information security impact assessment report indicates that there is a high risk.
If you do not agree to the revised Privacy Policy, you have the right and should immediately stop using the services of "Handheld Chinese Dictionary". If you continue to use the "Handheld Chinese Dictionary" service, you will be deemed to have accepted our changes to the terms of this policy.
This policy applies to all services of "Handheld Chinese Dictionary". However, some services have specific privacy policies that more specifically describe how we handle your information in that service. In the event of any inconsistency between this policy and the privacy policy of a specific service, the specific privacy policy shall prevail.
IX. Contact Us
1. Company registered address: No. 22, Min'an Street, Zitong Sub-district Office, Tongnan District, Chongqing, China.
2. Company office address: No. 22, Min'an Street, Zitong Sub-district Office, Tongnan District, Chongqing, China.
3. Person in charge of privacy protection: Luo Xiangyu, Tel: +8615023112937.
4. When you have any questions about this policy, you can contact us by clicking on the contact information listed in the "Feedback" or "About Us" interface of the "Handheld Chinese Dictionary" platform, and we will solve your problems in a timely manner.
5. If you are not satisfied with our reply, especially if you think that our personal information processing behavior has harmed your legitimate rights and interests, you can also file a lawsuit in the court with jurisdiction where our company is located.